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FAQs
For
new subscribers
1. How can I subscribe
to Filipinas Magazine?
2. I want
to send a gift subscription to a friend, how
do I do that?
For
Current Subscribers
3.
How can I order a back issue of Filipinas Magazine?
4.
Where is my account number:
5.
Where can I find my subscription expiry date?
6.
What should I do if I receive an invoice and
I have already paid for my subscription?
7.
What if my copy of Filipinas Magazine arrives
late?
8.
How do I change my address?
9.
If changed my address last month why are my
magazines are still being sent to the old address?
Editorial
10.
I have an article I would like to submit. How
do I do that?
11.
Where do I send a letter to the editor of Filipinas
Magazine?
Answers to Questions
1. How can I subscribe to Filipinas Magazine?
A: You can order from
our online order form or call us at 650-985-2530.
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2.
I want to send a gift subscription to a friend,
how do I do that?
A: Just click to the
online order form and place your order.
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3.
How can I order a back issue of Filipinas Magazine?
A: Back issues are not
part of a subscription order. However, when
available, back issues can be purchased though
the following address:
Filipinas Publishing, Inc.
GBM Building
1580 Bryant St.
Daly City, CA 94015
Tel: 650-985-2530
Fax: 650-985-2532
Please
include the exact cover date of the issue and/
or name on the cover and the number of copies
you wish to order. Some issues may not be available.
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4.
Where is my account number:
A: Your account number
is listed in your mailing label above your name.
Look for the set of numbers beginning with your
zip code. Back
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5.
Where can I find my subscription expiry date?
A: Your subscription
expiry date is located after your account number.
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6.
What should I do if I receive an invoice and
I have already paid for my subscription?
A: It is possible that
your payment could cross in the mail with our
invoice. Check the date on the invoice to see
when it was mailed out. However, if you receive
an invoice more than six weeks after you have
paid, it may mean we have not received your
payment. In that case, please contact Customer
Service, 650-985-2530 or email us at mail@filipinasmag.com.
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7.
What if my copy of Filipinas Magazine arrives
late?
A: We do our best to
ensure timely delivery. You can expect to receive
your issues during the first to early second
week of each month. If you experience any delays,
please let us know and we will look into the
problem. Back
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8.
How do I change my address?
A: The quickest and simplest
way is to call the Customer Service line, 650-985-2530
or email us at mail@filipinasmag.com. Include
your account number or old address, when submitting
an address change. Back
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9.
If changed my address last month why are my
magazines are still being sent to the old address?
A: Address changes can
take up to four weeks to process. Back
to Top
10.
I have an article I would like to submit. How
do I do that?
A: Send us a query letter
or your article to Filipinas Magazine, Attn:
The Editor. The address is 1580 Bryant St.,
Daly City, CA 94015. Email address is editorial@filipinasmag.com.
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11.
Where do I send a letter to the editor of Filipinas
Magazine?
A: Filipinas Magazine
is proud of the responses and opinions we get
from our readers. Please feel free to write
us anytime. Letters to the editor should be
addressed to the Filipinas head office. Or,
you can email us at mail@filipinasmag.com.
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All
written correspondence should be sent to:
Filipinas Publishing, Inc.
GBM Building
1580 Bryant St.
Daly City, CA 94015
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